What To Do

We understand that making the first call after someone has died is often the hardest thing to do.

We answer calls personally, then we attend to the moving of your loved one from the place of death and begin making funeral arrangements according to your wishes.

When someone dies in their own home the doctor who last visited your loved one will need to be contacted. The doctor may or may not visit to confirm death but they will advise you if it is appropriate to contact a funeral director. When the doctor has given their permission we can arrange to move your loved one to our peaceful chapel of rest.
When someone dies in hospital, contact us as soon as possible, so that we can talk through your wishes and start any necessary funeral arrangements.
When someone dies suddenly or unexpectedly the death may be reported to HM Coroner. There will be no certificate of cause of death immediately available and there may be an inquest. The Coroner's officers will contact you and advise you of all the procedures. They will also tell you when you can go to the registrars.
If someone dies away from home, arranging a funeral can seem like an impossible task. Our staff will advise and guide you every step of the way.

Registering A Loss

What is the Process for Registration of a Death?

When someone dies, the death has to be registered with a registrar.

It is normal procedure to register a death in the area in which the death has occurred. However, if it is more convenient, you can arrange to register in the area where you live.

Registrars require you to make an appointment.

The telephone number of the local registrar can usually be found on the envelope you have been given by the doctor or hospital authorities containing the 'Certificate of Cause of Death'.

Appointments can also be made online to register a death.

When you attend at the registrars you should take with you the Certificate of Cause of Death. When the registrar has all the details they require they will give you a green certificate. This is a very important document and should be given to us as soon as possible.
If you require copies of the death certificate they can be purchased from the registrar at the time of registering. You will need a copy for official purposes such as closing a bank account or claiming insurances.